含维a酸的护肤品:诺顿升不了级了

说"the update was not completed"
然后
：
Windows XP 5.1.2600 Service Pack 2

Common Client Core 103.0.6

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on this screen.
For contact information, go to Help->Technical Support from your Symantec product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\Program Files\Common Files\Symantec Shared\CCALERT.DL^
242808 Bytes 9/20/2004 10:23:47 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCAPP.EX^
58488 Bytes 8/21/2004 16:54:44 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCEMLPXY.DL^
190064 Bytes 5/10/2005 10:53:36 v103.0.4.3.
File: C:\Program Files\Common Files\Symantec Shared\CCERRDSP.DL^
99448 Bytes 8/21/2004 16:54:52 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EX^
197752 Bytes 8/21/2004 16:54:54 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCLGVIEW.EX^
251000 Bytes 9/7/2004 16:38:40 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCPWD.DL^
132216 Bytes 8/21/2004 16:55:08 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCPWDSVC.EX^
78968 Bytes 8/21/2004 16:55:12 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCSCAN.DL^
145016 Bytes 8/21/2004 16:55:16 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EX^
164984 Bytes 8/21/2004 16:55:18 v103.0.1.26.

这是咋回事啊？